Return Procedure
- Contact our customer support center 24 hours a day at info@elitelifenutrition.com for the Return Address.
- After contacting customer service, our team will let you know exactly what to do with regard to returning your items. Important: Return postage is the responsibility of the customer and we recommend using delivery confirmation to avoid any delays.
- Return the empty and unused portion of your product, along with the original invoice (place it inside the box) to ensure proper handling.
- All packages returned, refused, or undelivered will be refunded the cost of the product minus shipping fees incurred by refusal of the package.
- Returns must be received in our offices within 90 days from billing date.
- Used/Empty product containers may only be returned if adequate time has elapsed to consume the product as directed on the label. For example, we will not accept a six-month supply of empty product containers after only one or two months.
- All refunds will be processed to the original form of payment within 3 days of receiving the package. Please allow up to 5 days for your financial institutions to process the refund and 7 days for delivery of checks.
Exchange Procedure
- Contact our customer support center 24 hours a day at info@elitelifenutrution.com to discuss our exchange options.
- If you are not completely satisfied with our product(s), you may request that we send another quality product in “exchange” for it with free shipping.
- All exchanges are final which includes returning the original product for a financial refund and any products sent in “Exchange”.
Return Mailing Address
Mail To:
Elite Life Nutrition
37 Taunton Green #2123
Taunton, MA 02780
USA