90-Day Money Back Guarantee
Elite Life Nutrition proudly stands behind the quality of our products and the satisfaction of our customers. If for any reason you are not happy with your purchase we offer an industry best 90-day Money Back Guarantee on all of our products (for purchases made directly from our site that are not part of a special bundle offer*).
We don’t require any explanation for your return either. Simply follow the directions below and we will be more than happy to take care of your return within 3-5 business days.
Our 90-Day Money Back Guarantee is valid to all U.S. customers who purchased their products from here on the EliteLifeNutrition.com website. Refund requests on purchases made via other third-party affiliates, health stores, or online retailers must be directed to the appropriate retailer.
Please note that all purchases made from Amazon.com should be processed through Amazon and fall into their 30 day return window. We are more than happy to offer assistance, however, if you have any questions about processing this return.
*Special One-Time Bundle Offers are also guaranteed for the length of the bundle offer itself, not automatically for the 90 days. For instance a 60-Day Bundle would have a guarantee for 60 days or a 45-Day Bundle will have a guarantee for the 45 days, etc. Our Money-Back Guarantee is valid for the entirety of the bundle length, but no further than that because of the special offer at place in these deals. Thank you.
Return Procedure
- Contact our customer support center 24 hours a day at info@elitelifenutrition.com for the Return Address.
- After contacting customer service, our team will let you know exactly what to do with regard to returning your items. Important: Return postage is the responsibility of the customer and we recommend using delivery confirmation to avoid any delays.
- Return the empty and unused portion of your product, along with the original invoice (place it inside the box) to ensure proper handling.
- All packages returned, refused, or undelivered will be refunded the cost of the product minus shipping fees incurred by refusal of the package.
- Returns must be received in our offices within 90 days from billing date.
- Used/Empty product containers may only be returned if adequate time has elapsed to consume the product as directed on the label. For example, we will not accept a six-month supply of empty product containers after only one or two months.
- All refunds will be processed to the original form of payment within 3 days of receiving the package. Please allow up to 5 days for your financial institutions to process the refund and 7 days for delivery of checks.
Exchange Procedure
- Contact our customer support center 24 hours a day at info@elitelifenutrution.com to discuss our exchange options.
- If you are not completely satisfied with our product(s), you may request that we send another quality product in “exchange” for it with free shipping.
- All exchanges are final which includes returning the original product for a financial refund and any products sent in “Exchange”.
