Money Back Guarantee & Return/Exchange Policy

90-Day Money Back Guarantee

Elite Life Nutrition proudly stands behind the quality of our products and the satisfaction of our customers. If for any reason you are not happy with your purchase we offer an industry best 90-day Money Back Guarantee on all of our products (for purchases made directly from our site).

We don’t require any explanation for your return either. Simply follow the directions below and we will be more than happy to take care of your return within 3-5 business days.

Our 90-Day Money Back Guarantee is valid to all U.S. customers who purchased their products from here on the EliteLifeNutrition.com website. Refund requests on purchases made via other third-party affiliates, health stores, or online retailers must be directed to the appropriate retailer. 

Please note that all purchases made from Amazon.com should be processed through Amazon and fall into their 30 day return window. We are more than happy to offer assistance, however, if you have any questions about processing this return.

 

Return Procedure

  • Contact our customer support center 24 hours a day at info@elitelifenutrition.com for the Return Address.
  • After contacting customer service, a pre-printed label will automatically be sent to your email address on file. Please check your spam and junk folders. The pre-printed label will contain the return address to ensure proper handling. Simply tape it to the top of your return package. Important: Return postage is the responsibility of the customer and we recommend using delivery confirmation to avoid any delays.
  • Return the empty and unused portion of your product, along with the original invoice (place it inside the box) to ensure proper handling.
  • All packages returned, refused, or undelivered will be refunded the cost of the product minus shipping fees incurred by refusal of the package.
  • Returns must be received in our offices within 90 days from billing date.
  • Used/Empty product containers may only be returned if adequate time has elapsed to consume the product as directed on the label. For example, we will not accept a six-month supply of empty product containers after only one or two months.
  • All refunds will be processed to the original form of payment within 3 days of receiving the package. Please allow up to 5 days for your financial institutions to process the refund and 7 days for delivery of checks.

Exchange Procedure

  • Contact our customer support center 24 hours a day at info@elitelifenutrution.com to discuss our exchange options.
  • If you are not completely satisfied with our product(s), you may request that we send another quality product in “exchange” for it with free shipping.
  • All exchanges are final which includes returning the original product for a financial refund and any products sent in “Exchange”.